Shipping And Returns

Shipping and Returns

Shipping Details:

  • Delivery Charges: Rs. 160/-
    Free Delivery for orders over Rs. 1550/-

  • Order Processing: Orders received on Sundays and Pakistan's National Holidays will be processed and shipped on the next working day.

  • Delivery Time: 5 to 7 working days (No delivery on Saturdays and Sundays). During busy shopping seasons or high demand periods, delivery may take up to 7 working days.

  • Order Confirmation: We confirm each order via call, SMS, or WhatsApp if you are a new customer.

Returns, Refunds & Replacement Details:

  • Return Policy: We gladly accept any unused, unworn, unwashed merchandise with original packaging within 7 days of purchase for a refund or exchange. Please return goods and mention the reason for returning the items.

  • Return Shipping: Customers need to return merchandise via traceable delivery (e.g., courier or registered post) at their own expense. Delivery charges will not be refunded, which is typically Rs. 250.

  • Refund Processing: Refunds are processed via bank transfer. Refund requests will be handled within 2-3 working days after receiving the returned products.

  • Replacement Charges: Replacement deliveries are charged approximately Rs. 350. This charge covers the courier costs for two-way delivery. The customer must pack the item in the original packaging or as close as possible. The courier will collect the old parcel and deliver the new one.

  • Refund Without Return: In rare cases, we may refund the product cost based on tracking information provided for the return and may not wait for the actual product to be returned.

For More Information:

  • Visit our Refund & Exchange Policy for detailed information on refunds.

Contact Us for Queries: