Privacy Policy

Privacy Policy

At Smart Pick, accessible from www.smartpick.pk, we prioritize the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by Smart Pick and how we utilize it.

Introduction

a. This privacy policy (“Privacy Policy”) applies to the collection and processing of personal data (“Personal Data”) by us in connection with our website, SmartPick.pk. This Privacy Policy will help you understand how we collect and use your Personal Data and what we do with it.

b. By visiting our website and/or purchasing something from us, you agree to us handling your Personal Data in accordance with this Privacy Policy.

Personal Data that We Collect

a. Personal Data includes any information about an individual from which that person can be identified. It does not include Personal Data where the identity has been removed (anonymous data, e.g., your IP Address).

b. Information you may provide us through the website includes: i. Contact Data: such as your first and last name, email address, billing address, shipping address, and phone number. ii. Profile Data: such as the username and password that you may set to establish an online account with us. iii. Communications: that we exchange with you, including when you contact us with questions or feedback through the website, email, social media (including Facebook, Instagram, and WhatsApp). iv. Transactional Data: such as information relating to or needed to complete your orders placed through our website, including order numbers and transaction history.

How We Use Your Personal Data

We use your Personal Data for the following purposes: a. Provide you with the products and services that you order from our website. b. Respond to your inquiries or requests. c. Improve our operations. d. Prevent, detect, and manage risks related to fraud and illegal activities. e. Comply with our legal and regulatory obligations. f. Target advertisements, newsletters, and service updates. g. Improve content and website layout. h. Resolve disputes that may arise.

Who Do We Share Your Personal Data With?

To enable us to provide our services to you on our website, we may share your information with trusted third parties. Such third parties include financial institutions, payment processors, verification services, and courier service providers.

How We Protect Your Personal Data

a. We implement reasonable security measures to protect your Personal Data against unauthorized access, destruction, loss, alteration, or misuse. b. We have procedures in place to handle any suspected Personal Data breaches and will notify you and any applicable regulator of a breach where legally required.

How Long Do We Store Your Information?

a. We retain your Personal Data only for as long as necessary to fulfill the purposes we collected it for, including legal, regulatory, accounting, or reporting requirements. b. Your information is retained as long as your account is active or as needed to provide you with our services, comply with legal obligations, or verify your information with a financial institution.

For Further Inquiries or Assistance:

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